Effective Date: 01 January 2023
Your Privacy, owned under ParkCollect Pty Ltd ACN 640 780 043 trading as LuckyDoor (referred to in these terms as “ParkCollect”, "SafeVisit", "SafeTicket", "SafeCo", "SafeCompany", "MODC", “LuckyDoor”, “we”, “us”, and “our”).
You can contact us for privacy related questions by emailing us at email@example.com
We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act (1988 (Cth)), Australian Privacy Principles and to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.
As we are the enablers of the services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.
From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when:
Types of Data we may collect (including automatically)
Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.
For everyday users we are capturing data at the request of clients who engage our services and we act as the authorised agent to collect data on their behalf. We do not use the data we capture for any other purpose than to store and pass to the client who has engaged our services. We do not remarket or repurpose personal data for any reason and we will use your data for the purposes it was collected and related purposes including:
For vendors or account holders, we will use your data for the purposes it was collected and related purposes including the above along with:
We may disclose your data for the purposes it was collected and also:
We do not collect any sensitive data about you. Sensitive data includes but is not limited to data that includes details about your ethnicity, rate, religious or philosophical beliefs, sexual orientation, political opinions and health information.
We use Google Analytics functions. You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking.
You can choose not to provide us with any personal data. However if you do this, we will not be able to provide you with any products or services, however, you can continue to use our Site and browse the pages of our Site.
We will always let you know before we collect any data from you what the intended use is and if we intend to use it for marketing (which you can withdraw at any time). You can change your mind about marketing material by opting out by (a) completing the contact us form on our contact page or by unsubscribing within the email if you have previously subscribed to our newsletter.
You can exercise your rights at any time by contacting us via email at firstname.lastname@example.org.
We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We will tell you if we can't comply with your request and why.
You can contact us to ask us to correct any information we hold about you, that you believe is inaccurate.
We may use your data to determine what products and services are relevant to you (e.g. tailoring our emails based on your behaviour). Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.
You have the right to request for your data to be erased. This means we have to delete all information that we hold about you, except to the extent of any information we are required to hold due to our legal obligations.
If you have any complaints regarding how your data is handled, please contact us via email at email@example.com. If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner.
We realise that our customers trust us to protect their data and whilst we cannot guarantee the security of any information you transmit to us, or receive from us, we take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your data. This includes the following:
We use service providers based in Australia and all data is purposefully kept within Australia and is intended to do so for its duration. If we have a need or are required to transfer personal data outside of Australia, we will ensure that your privacy rights are adequately protected by ensuring these service providers have the same or similar measures in place to protect data shared.
We will keep your data for as long as we need it and this period will also depend on your interactions with us. If you have used our services, we will keep a record of your usage for the period necessary. When we no longer need to keep your information, we will delete it permanently or anonymise Data which is no longer necessary.
We share data with third parties of those who use this platform for checkin and checkout contact tracing in the following circumstances:
Share with third parties who enable us to provide our products and services which may include:
Where we have your consent to do so or otherwise where we are legally permitted or required to do so.
By using this site, you warrant that you are at least the age of majority in your State or Territory of residence. Our Site should not be used by anyone under the age of majority and we do not knowingly collect data from anyone under the age of majority.
Unfortunately they are not the edible kind! “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies can also be used to analyse traffic and for advertising and marketing purposes. They do not harm your systems and the HELP function in your browser will tell you how to restrict or block the cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. If you use browser settings to block all cookies, you may not be able to access all or parts of our Site.
(Only applies to vendors & account holders, not everyday users checking in & checking out)
We may use web beacons (or clear gifs) on our website and in our emails. So basically when we send emails, we have the ability to track behaviour such as who opened the emails, who clicked the links and collection information such as your IP address, your browser or email type, we then put this information together to improve the performance of our email campaigns and provide you with better and/or services specific to your needs. You will always have the ability to opt out of any emails we send just click the link in the email that says “unsubscribe”.